You just accepted your very first job in customer service, either as wait staff, bartender or front staff. Now you’re probably excited but crazy nervous inside. No one has told you anything about managing a customer service job, let alone with a hearing loss. The last thing you want to do is get fired on …
What you need to excel at a customer service role Read More »
Your company may reject your request to use certain apps, devices and software. Especially those that you would like to support you with communicating and hearing well on the job. When your employer says no, it can be frustrating, to say the least. It may appear that your company is stuck in the stone age. …
Why your employer rejects your request to have a hearing support app on the job Read More »
The desire for career advancement can come to a halt if you make a mistake. You may feel you should pull back to stay where you are, not get your hopes high. You see a potential opportunity to take on more challenging assignments at work. In fact, your manager has been encouraging you to take …
How To Ask For A Full-time Interpreter To Advance Your Career Read More »
If you ever find yourself shocked or disappointed after an accommodation process. You are wondering how this could be. It usually stems from something that you may not be particularly familiar with. Anyone who experiences a frustrating experience with requesting assistance only realizes that the person or organization they are dealing with isn’t at fault. …
5 missing steps people don’t take when requesting accommodation Read More »
It’s a situation that many people with hearing loss truly understand. The secret is that you have a hearing loss and never disclosed it. Disclosing it could cost you your job, your livelihood and your life. But lately, your hearing loss is getting worst. Even with the new hearing aids, your hearing isn’t improving. You’ve …
How to ask for accommodations when you haven’t disclosed your hearing loss at work? Read More »
There’s one thing that company needs to have to enable a person with hearing loss in the workplace to thrive. That is a work culture that includes everyone’s differences and captures and understands the value of every hire. Stigma and biases make it difficult for people with hearing loss to even begin to get a …
